Read the installation guide for your printer if you have it. Lots of printers can be very finicky, and if you have an installation guide you should follow its exact instructions. You can usually find the installation guide on the manufacturer's support page for your model.
You can also read "How to Install a Printer" to help you with the basic setup guide, in-case you missed something.
If all fails, or you want it setup right away, we can help you in ways listed further below.
"We currently can not do call out work at your home or business, but we can":
We will run the maintenance to clean the printer heads where possible, but unable to guarantee how well the printer works. (usually a problem with inkjet printers that have not been used for a long time).
Laser printers that have lines going across the page or other printing marks usually require a maintenance or service part. We don't keep any parts or stock printers so are unable to help under these circumstances.